Recently by Grant Glas

App Press Customer Success Manager

Are you passionate about improving customer experience and transforming business relationships? Do you constantly see ways to enhance communication and customer service? We are a growing company looking for the first member of our Customer Success team. Based in Indianapolis, the mission is to deliver great support to customers of our app creation service. As a Customer Success Manager, you will own ultimate responsibility for driving adoption across the customer base, identify growth opportunities and increasing revenue from existing customers. Strong product knowledge is imperative as you play a central role in guiding the App Press customer experience. As a trusted advisor, the Customer Success Manager determines how App Press can be effectively applied to achieve the customer's strategic mobile objectives and help them maximize their ROI. A Customer Success Manager is an experience-maker for our customers - passionate about teaching customers how to solve a new problem or solve a problem differently.